TinyCIO
Call us anytime+34 610 105 662
Contact me back
We reply within 5 minutes, 24/7.
NDA by default · No spam · GDPR
All servicesService · Support & maintenance
Support and maintenance by SLA
We take your systems under support: SLA response and resolution, time tracking and a ticket portal. No downtime.
Send a request Pricing: SLA plans from 9,000 ₽/mo
What's included
User and system support
SLA response and resolution
Updates and prevention
Backups and monitoring
Ticket portal and reporting
Who it's for
No in-house ITNeed response-time guaranteesThe system is business-critical
How we work
1
Audit and onboarding
2
Agree the SLA
3
Connect support
4
Evolution and reporting
The outcome
Stable systems
Clear response/resolution metrics
Less downtime and risk
Why TinyCIO
Our own specialists
We do it in-house, no subcontractors.
Cross-industry experience
Retail, HoReCa, wholesale, services.
One window
All IT tasks in one team.
IT assistant, fast answers
We solve things in minutes.
Similar outcomes
FAQ
What's the response time?
Depends on the SLA plan — from 15 minutes.
Is there a ticket portal?
Yes, with history and reporting.
What's in the subscription?
Support, updates, backups, monitoring.
Can I get one-off help?
Yes, but a subscription is better value.