Virtual AI department: AI staff take on your 1C tasks — a specialist checks every job
They answer questions about how your configuration is built, consolidate files and change your database in a copy. A TinyCIO specialist sets the task, checks the result and hands it over to you. You pay for minutes of work; waiting for your reply is not billed.
What a task run by an AI staff member looks like
A question, a clarification, a reply from Telegram into the same task, a specialist's check — and only then the result reaches you.
In short
TinyCIO's virtual AI department is a team of AI staff inside the virtual IT department that takes routine 1C and document tasks. 1C consultant Tina answers questions about working in 1C based on how your configuration is built and on the TinyCIO knowledge base, Assistant Toma consolidates and merges files and builds documents from templates, and 1C developer Timofey changes reports, print forms and data processors in a copy of your database; Accountant Tatiana will come later. Unlike a general-purpose chatbot, an AI staff member works with your database hosted by TinyCIO rather than with a retelling of the task. A TinyCIO specialist sets the task, checks the result and sends it back for rework if needed; the AI does not change your live database — a specialist applies changes with your consent. The database copy is deleted no later than 2 days after the last task in it is closed, and on your request. You pay from your balance for minutes of work; waiting for your reply is not billed.
Who is in the department
Each AI staff member has their own job and limits set in the AI Staff Terms. The status shows what you can bring today.
| What they do | What they do not do | Example task | |
|---|---|---|---|
| 1C consultant Tina AIEarly accessLearn more → | What they doAnswers questions about working in 1C based on how your configuration is built — customisations included — and on the TinyCIO knowledge base | What they do not doDoes not change the database or calculate from its data: balances and totals are not for her | Example task“Where are wholesale prices set up in our database?” |
| Accountant Tatiana AISoon | What they doComing later. Questions about which report shows the figures you need go to Tina today | What they do not doNot connected yet | |
| Assistant Toma AIEarly accessLearn more → | What they doConsolidates and merges spreadsheets, builds a document from your template in docx or xlsx | What they do not doDoes not change source files — the result comes as new files | Example task“Merge three supplier price lists into one and mark what one of them lacks.” |
| 1C developer Timofey AIEarly accessLearn more → | What they doChanges reports, print forms and data processors in a copy of your database, delivers change files and instructions | What they do not doDoes not work in the live database: a specialist applies changes there with your consent | Example task“Add the stamp and signature to the payment invoice.” |
How a task runs — from your question to your “accepted”
Under each step: what goes on the invoice. Waiting for your reply does not.
- YouRaise a taskIn the portal, Telegram or e-mail — whatever suits you.not billed
- TinyCIO specialistClarifies it and assigns the AIThe database, the expected result and the done criteria. If the task is not for the AI, they take it themselves.specialist's minutes
- AI staff memberWorks in an isolated environmentTasks on one database run in a queue, and you see the position. Questions go into the task thread.AI minutes, including preparing the copy
- YouAnswer the questionFrom the portal, Telegram or e-mail — the reply continues the same task.not billed: the waiting time does not run
- TinyCIO specialistChecks and, if needed, returns it to the AIA result not checked by a specialist is not handed to you.specialist's minutes, a separate line
- YouAccept or send backWith a comment, in the same task. With no remarks within 5 business days, the result is considered accepted.after acceptance, the actual time is charged
- The AI does not change your live database — a specialist applies changes with your consent
- A result not checked by a specialist is not handed to you
- Before the start, a hold based on the estimate; only the actual time is charged
The AI does the work — a specialist makes it count
On its own, the AI does what the task says. A TinyCIO specialist makes sure the result is what your business needs.
| The AI on its own | The AI with a TinyCIO specialist | |
|---|---|---|
| Brief | The AI on its ownDoes exactly what the request says | The AI with a TinyCIO specialistThe specialist first asks why you need it and suggests a better way to reach your goal |
| Options | The AI on its ownOne answer | The AI with a TinyCIO specialistWhen there are several solutions — 2–3 options: fast, robust, with headroom; each with its price and risk |
| Check | The AI on its ownThe result goes out as is | The AI with a TinyCIO specialistThe specialist checks and returns it to the AI for rework; nothing reaches you unchecked |
| Around the task | The AI on its ownOnly what was asked | The AI with a TinyCIO specialistAfter the task we tell you what else we noticed and suggest how to fix it |
| If it fails | The AI on its ownThe task stalls | The AI with a TinyCIO specialistA TinyCIO specialist takes the task |
- TaskAdd a “Manager” column to the sales reportNoticedWhile checking the copy, the specialist saw that the manager is empty in some sales documentsWe suggestMake the manager mandatory on posting — as a separate task, if you decide
If the AI staff member cannot cope, a TinyCIO specialist takes the task; their work is billed at the tariff rate — the same as the AI's.
Work it out on your own task
Enter how many minutes the task would take a specialist and how many such tasks you have per month. How much faster the AI is — that is your assumption: our estimate is next to it, and it is a planned one.
Compare with your own employee
- Waiting for your reply is not billed
- Before the start, a hold based on the estimate; the actual time is charged
An example, not an invoice: you pay for the actual minutes of the task.
Send the calculation with a requestSafety: what we guarantee and where it is written
Every line comes from the AI Staff Terms you accept before your first task.
| What we guarantee | How it works | Where it is written |
|---|---|---|
| The AI does not change your live database | How it worksAI staff have no tools to change or delete live database data: changes happen in a database copy and the task folder; the live database is accessed through a read-only account. | Where it is writtenTerms, cl. 4.2, 8.1 |
| A specialist applies changes with your consent | How it worksYou decide whether changes go into the live database. | Where it is writtencl. 4, 9.2 |
| Nothing is handed over unchecked | How it worksA specialist checks the AI's work and returns it for rework if needed. | Where it is writtencl. 5.3, 9.1 |
| The database copy is deleted on time | How it worksNo later than 2 days after the last task run in it is closed, and also on your request. | Where it is writtencl. 8.2 |
| AI models get only what the task needs | How it worksModels process only the fragments of data the task needs; confidentiality follows the offer, and an NDA can be signed. | Where it is writtencl. 8.2, 8.6, NDA |
AI staff work only with 1C databases hosted by TinyCIO. 1C in the cloud
The tools our AI staff use to work with 1C — the tiny1C MCP server and the development rules — are our own development. They are open: see for yourself what the AI can do with a database. github.com/bigsofter/tiny1C
Price: minutes of work, not hours of waiting
A specialist and an AI staff member share one tariff rate. The AI pays off not through its rate but by using fewer minutes.
Two lines on the invoice: the AI staff member's work and the specialist's check — both per minute.
- Before the start, an amount is held on your balance based on the task estimate.
- After acceptance, the actual time is charged and the rest of the hold is released.
- Waiting for your reply is not billed.
- Top up your balance by card or by bank transfer.
Your database needs to be hosted by TinyCIO: AI staff work only with databases hosted by us. 1C in the cloud
Who AI staff are for
- Companies that work in 1C themselves: small and mid-size businesses
- Accounting, finance and management of such companies
- Clients of the TinyCIO virtual IT department and 1C rental
- 1C development companies and 1C franchisees
- Studios and freelancers reselling the work
- Private individuals
That is why registration requires your company's tax ID and details, and a TinyCIO coordinator checks every request.
An accounting firm keeping clients' books in 1C? There is a partner programme for you. Partner programme
Questions
How is an AI staff member different from a chatbot?
A chatbot answers from a retelling of the task. An AI staff member works with your database hosted by TinyCIO, in a copy or read-only, and a TinyCIO specialist checks the result before hand-over.
Will AI staff replace an accountant or a developer?
No. AI staff take the routine part of tasks, and a TinyCIO specialist hands over the work. Decisions about what to change in your books and your database stay with your people.
What does “virtual AI department” mean?
It is the name of the service: AI staff and the TinyCIO specialists who check them work as a department inside the virtual IT department. A specialist sets and accepts the task, the AI does it in an isolated environment, and you pay for minutes of work.
What data does an AI staff member see?
Only what the task needs: the database the task was raised for, or the files you pointed to. Databases, copies and files are stored on TinyCIO servers, AI models receive the necessary minimum. We work under an NDA; the database copy is deleted no later than 2 days after the last task in it is closed, and on your request.
What happens to the database copy after the task?
The copy the AI staff member worked in is kept on TinyCIO servers and deleted no later than 2 days after the last task in it is closed, and also on your request. The AI does not change your live database — a specialist applies changes with your consent.
What if the AI makes a mistake?
A TinyCIO specialist checks the AI's result before hand-over. If you spot a mistake, send the task back with a comment in the same card and the work continues.
Can you connect a database that runs in our office?
AI staff work only with databases hosted by TinyCIO. You can move your database to TinyCIO cloud 1C.
How quickly is a task picked up?
We accept requests around the clock and reply within the SLA. A coordinator qualifies the task first, then it goes to an AI staff member or a specialist.
How do I pay?
From your company balance: top up by card or by invoice. Minutes of the AI staff member and the specialist are charged at the same single rate from the Pricing block; waiting for your reply is not charged.
Tell us the task — we will show who in the department takes it
Leave a contact — we will verify your company during business hours and write to the contact you left.