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Accounting for Citizens' and Organizations' Appeals
Updated 8/23/2026
— The instruction describes the process of accounting for appeals from citizens and organizations. — Register a new appeal by selecting its type and filling in the necessary data. — Use filters to manage and search for appeals based on various criteria. — Indicate duplicates and attach scanned copies of originals for accounting.
User guide
Регистрация обращений
- 1
Open the section 'Chapter 10. Accounting for Citizens' and Organizations' Appeals'
Go to the relevant section to work with appeals. Here you can register a new appeal.
- 2
Click the 'Create' button
Select the type of appeal: individual, collective, or anonymous. This will open a form to fill in the appeal data.
- 3
Fill in the required fields in the appeal form
Provide all required data, including a description of the appeal and the contact details of the applicant. After filling in, click 'Save' to register the appeal.