IT department on subscription: CIO, sysadmin and helpdesk — no hiring
One subscription instead of three employees. Strategy, day-to-day operations and answers to your team: we accept requests around the clock and reply within the SLA. Switched on in a day, switched off with no notice period.
A virtual IT department means an external TinyCIO team, not your own staff, is responsible for computers, software, servers and your employees' questions. You write to the chat or bot the way you would write to your sysadmin and get an answer within the SLA; requests are accepted around the clock. Once a month the CIO shows what was done and what is worth improving. Hardware, licences and data stay registered to your company — you give nothing away, you just stop hiring. Billing is per employee, with no setup fee.
A contractor, or an IT department that cares about your growth
A contractor does what they are told. Your own IT department does what is better for the business — and tells you when a task is aimed the wrong way.
What you get
Why it works
Task solved — now we look around it
Our rule: if we notice a problem next to the task, we will tell you about it and propose a fix. The decision is yours.
“There's no internet in the office this morning”
- DoneRestarted the router and replaced a burnt-out power supply — the network is up.
- NoticedThe router log shows the link also drops at night — nobody is there to notice.
- Proposed and doneWe set up link monitoring: next time we learn about an outage first — before your staff arrive.
A typical situation, no client data.
How it works
Not one answer, but 2–3 options — with price and risk
No padded quotes: the cheap option is an honest one too — we just tell you what it risks. You choose.
“Staff complain that 1C is slow when working remotely”
Example. Each option is priced in hours at the tariff rate, quoted before work starts.
Discuss the “Reliable” option →Payment terms are negotiable
What matters to us is that the work starts paying off — ideally in money. So we discuss: instalments, deferred payment, barter, a partnership deal. Terms are discussed individually and set in the contract.
Pricing
One price per employee per month. No setup, no minimum term.
AI staff in your IT department
A 1C consultant, an accountant, an assistant and a 1C developer take routine tasks on 1C, reports and documents. The AI works with a database hosted by TinyCIO, and a specialist checks and hands over the result.
What the virtual IT department is made of
Each part is a separate service with its own page, scope and price. Take them one at a time.
FAQ
How is this different from an in-house sysadmin?
Who owns the servers, licences and data?
What if something breaks at night?
Can I start with a single service?
How do I cancel?
Does it suit a company without an IT specialist?
We are your virtual IT department, invested in the growth of your business
That is why we are your 1C partner, not a contractor.